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Questions / Answers

Question...

... about the "TITANE SERVICES" online store:

  • Can I order a single product?
  • Can you make a bespoke part?
  • Do you have special offers, discounts for individuals and professionals?
  • Is payment secure? Is my card number held in your database?
  • What are the delivery schedules? Which transport company/companies do you work with?
  • What do the “traffic lights” mean on the product pages?
  • Why do I need to spend at least 20 €?

 ... About titanium, the metal:

  • What are the advantages and disadvantages of titanium?
  • What is the difference between Grade 2 and Grade 5 titanium?
  • Why is titanium so expensive?
  • Why are the diameter 3 screws more expensive than those with a larger diameter?

Answers...

... About the "TITANE SERVICES" online store:

  • Can I order a single product?
    Yes, of course you can. However, you basket must contain goods worth at least 20€ (including delivery costs) to complete your order.
  • Can you make a bespoke part?
    We have all the skills needed to make parts for low and mid-volume production. We can make parts from your blueprints or our design team can create them from scratch. NB: for production of fewer than 50 parts, the cost is still relatively high. Please contact us in order for us to ??? your project together.
  • Do you have special offers and discounts for individuals and professionals?
    Yes, we have special offers throughout the year (see the left-hand column in our store) and discounts on most products, depending on the quantity ordered.
  • Is payment secure?
    Is my card number held in your database? Yes, payment is secured via the CYBERMUT banking system from CREDIT MUTUEL
  • What are the delivery schedules? Which transport company/companies do you work with?
    Products leave our warehouses within 3 days of receiving the order. In general, we move them even more quickly.
  • What do the “traffic lights” on the product pages mean?
    The “traffic lights” indicate the state of stock. NB: When the light is orange stock is very low and only a few parts are still available, possibly only one.
  • Why do I need to spend at least 20€?
    In order to maintain competitive prices, we must have a minimum order amount in order to maintain this economic mode.
    However, delivery costs worth 9.50€ are included in the 20€.

... About the "TITANE SERVICES" online store:

  • What are the advantages and disadvantages of titanium?
    There are many advantages to titanium: 45% lighter than steel, tougher (grade 5), 100% rustproof, explosion proof, good resistance to acids, etc. The main disadvantage is the price. But, given its numerous qualities, the price is justified...and TITANE SERVICES is trying to democratise its use.
  • What is the difference between Grade 2 and Grade 5 titanium?
    For a more detailed answer, please download our PDF document.
  • Why is titanium so expensive?
    Contrary to what one might think, titanium is not a rare metal. Its high price is therefore not due to its rarity but the processing procedure which is extremely complex