Questions / Answers
Question...
... about the "TITANE SERVICES" online store:
- Can I order a single product?
- Can you make a bespoke part?
- Do you have special offers, discounts for individuals and professionals?
- Is payment secure? Is my card number held in your database?
- What are the delivery schedules? Which transport company/companies do you work with?
- What do the “traffic lights” mean on the product pages?
- Why do I need to spend at least 20 €?
... About titanium, the metal:
- What are the advantages and disadvantages of titanium?
- What is the difference between Grade 2 and Grade 5 titanium?
- Why is titanium so expensive?
- Why are the diameter 3 screws more expensive than those with a larger diameter?
Answers...
... About the "TITANE SERVICES" online store:
- Can I order a single product?
Yes, of course you can. However, you basket must contain goods worth at least 20€ (including delivery costs) to complete your order.
- Can you make a bespoke part?
We have all the skills needed to make parts for low and mid-volume production. We can make parts from your blueprints or our design team can create them from scratch.
NB: for production of fewer than 50 parts, the cost is still relatively high. Please contact us in order for us to ??? your project together.
- Do you have special offers and discounts for individuals and professionals?
Yes, we have special offers throughout the year (see the left-hand column in our store) and discounts on most products, depending on the quantity ordered.
- Is payment secure?
Is my card number held in your database?
Yes, payment is secured via the CYBERMUT banking system from CREDIT MUTUEL
- What are the delivery schedules? Which transport company/companies do you work with?
Products leave our warehouses within 3 days of receiving the order. In general, we move them even more quickly.
- What do the “traffic lights” on the product pages mean?
The “traffic lights” indicate the state of stock.
NB: When the light is orange stock is very low and only a few parts are still available, possibly only one.
- Why do I need to spend at least 20€?
In order to maintain competitive prices, we must have a minimum order amount in order to maintain this economic mode.
However, delivery costs worth 9.50€ are included in the 20€.
... About the "TITANE SERVICES" online store:
- What are the advantages and disadvantages of titanium?
There are many advantages to titanium: 45% lighter than steel, tougher (grade 5), 100% rustproof, explosion proof, good resistance to acids, etc.
The main disadvantage is the price. But, given its numerous qualities, the price is justified...and TITANE SERVICES is trying to democratise its use.
- What is the difference between Grade 2 and Grade 5 titanium?
For a more detailed answer, please download our PDF document.
- Why is titanium so expensive?
Contrary to what one might think, titanium is not a rare metal. Its high price is therefore not due to its rarity but the processing procedure which is extremely complex